Ensuring you get the right numbers when you need them is essential when handling products in your warehouse or transporting them. Pallet jacks with built-in scales provide performance, energy, and simple operations. If you are having issues with your electronic scale, learn these five pallet jack scale troubleshooting tips that will save you time and energy. Your scale is important; keeping it functional and optimized will benefit your production and development.
There are different errors that the scale will display depending on certain situations. For example, the screen could freeze due to an overload problem when the weight surpasses the maximum amount. To fix this, you need to reduce the weight or check the connection on the load cell. If the problem continues, you need to inspect the load cell to ensure everything is in place.
Not Measuring Weight
When the scale is reading an inaccurate weight, the probable cause is that the surface of the products you want to measure is uneven or they have varying heights. Make sure that you place them as flatly and evenly as possible. If the problem continues, move the scale to a flat surface and ensure that all the tips have an even support.
Platform not Moving
The platforms on your pallet are essential to measuring the weight of your products correctly. A pallet jack with a built-in scale will only serve its purpose when the platforms move up and down. Having problems with this could come from fabrication issues. You can check for debris and other objects that could block the way and clean around the scale and the platform connectors.
Reset Display Screen
If you are having problems with the scale, a simple way to restart the system is by turning it off and back on. Pressing and holding the “0” key will revert the scale to zero. This is essential when the pallet doesn’t have any weight on it, but the scale marks some weight. You can use the reset button on the display screen to troubleshoot your pallet jack scale and reset the system.
If the display that shows measurements is unstable, try checking for possible problems with the connecting cables. Sometimes with a load of work and materials, these cables could come loose or get cut. Fixing or switching the cable should take care of this issue. If problems persist, call for a maintenance service to check on your device.
Sometimes problems appear without warning, and if you find yourself struggling for a quick solution, you can call experts like us to take care of any scaling situation. These tips should help you find answers; otherwise, give us a call, and we will help you solve your pallet jack scale problems.