Detecto DL Series Label Printing Scale

It was a great experience working with Fred at Prime USA Scales. He truly cares for his customers and strives to satisfy his clients. There was a mistake that caused a ton of stress, but Fred’s ability to relieve that stress and make a negative situation positive speaks 1000 words to me about the integrity this company has. I will definitely be referring people to this company!

I needed to purchase a pallet floor scale for a distribution company I manage. I requested and received 5 quotes. Prime USA was by far the least expensive, and when it arrived in less than a week after purchasing, I was pleased to find it was exactly what I needed: great condition, easy to connect, simple to use. Perfect! I would recommend!

Fred and the team from tech support went way above and beyond when I ran into issues. After the support given proved that there is a mechanical glitch they are replacing my scale. Much needed customer service in an age of less and less. These guys did the right thing.

Fred reached out and helped me with all my questions! Great customer service!!

The first scale I received didn’t work. But after I talked to support they took care of me. I received my replacement scale and it works perfectly. Thank you for great service.

I had purchased a less expensive scale through Amazon and had troubles with it after the first couple of months. I wanted a scale that was made in the US with US customer service available. The scale is very heavy duty and exceeded my expectations. I had trouble setting it up and called and was able to talk to a person right away and resolve my issues. So far the scale is working great for my business and I expect it to for many years to come.

Prime USA Scales is FANTASTIC to work with! Super friendly. Helpful tech support folks and super speedy shipping. We needed NTEP certified devices and they knew exactly what we needed.

Sometimes bad stuff happens, but Prime USA Scales has the customer service to make it right, quickly. They called me back right away and handled all my issues. I am impressed. They fixed my bad day.

Easy to find what we needed. Shipping was fast. Status of order was sent at all phases in the process.

Prime is great to work with and the team is eager to help in all cases.

We have been using the Eweigh Floor Scale for about seven months without any issues. The platform is large enough to accommodate standard pallets and totes, and the scale provides accurate readings for data entry based on customer requirements. Prime USA Scale also offers reliable customer service and has been easy to communicate with for questions and support. Highly recommended.

Great scale for weighing my pet bunny, came pre-calibrated well. Pre-sale support was great — they answered my questions by email and phone and even checked with the manufacturer about calibration. The scale also arrived lightning fast to my remote area of the country. A+

The scale arrived very quickly and when a problem developed Prime USA Scales resolved it immediately at no additional charge to us. I would recommend this company to anyone looking at purchasing a portable scale.

The scale is ready to use right out of the box. My co-workers think it is a wrecking ball — it is that solid.

Great product, fast delivery. Will order from here again.

Wide selection of scales to choose from and their customer service was attentive. I would definitely recommend them if anyone needs weight scales accepted by Los Angeles County.

Great product and price. They got my order out fast. I did have a question about the product and support was so helpful. Would definitely purchase from them again.

This company has a huge variety of products and is easy to work with. They provided great advice on setup. I would buy from them again.

I ordered it, was kept informed of shipping, and it arrived shortly after. The UPS man was glad for a hand in unloading — they are not light!

Quick delivery and ease of ordering! Exactly what we needed.